Sunday, May 18, 2008

Why would anyone buy from CarMax?

The minvan hunt is officially on.

There's a huge CarMax dealership about five minutes away, so I checked out their web site. CarMax's selling point is haggle-free buying, but CarMax's price is frequently higher than the "you're an idiot if you pay this much" sticker price at other used car dealers for comparable vehicles. And it's never anywhere near what you should be able to haggle down to.

CarMax offers a five day money back guarantee and a thirty day warranty on its vehicles, but that is mostly a non-issue, since most vehicles sold by CarMax are new enough to still be covered by the manufacturer's warranty.

That's not nearly enough to justify paying a 30% premium. I don't get it.

Incidently, I'm looking on autotrader.com, ksl.com, craigslist, and cars.com (which both local papers outsource to). Let me know if we're missing a good option. I checked ebaymotors but it looks like the new hotness there is the "Best offer" sale rather than a real auction, which is super lame.

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